*** If you are attending the event and having any technical issues that are not addressed by the content on this page, please email firstname.lastname@example.org for help! ***
To pre-empt and avoid having technology problems on the day of the conference, we HIGHLY recommend you read through all of the following, create your account on Sched.com per the instructions below, and give our Sched.com event site a “test drive” per the instructions below before the conference, so that you aren’t having to reach out for tech support while sessions/the conference is going on.
For Day-Of/Live Attendees: Make sure you have Zoom installed
We will be using Zoom for our virtual sessions – so be sure to update Zoom on your computer/tablet/phone or wherever you are watching BEFORE the conference. If you do not have Zoom already installed on your computer, we recommend you download Zoom Client for Meetings before the conference. You should be able to download and install Zoom by clicking the first blue “Download” button that is on this webpage: https://zoom.us/download and following the instructions it provides on your screen. The other instructions on this page assume that you have Zoom already downloaded/loaded onto your computer.
How to Access the Event
1. CREATE YOUR SCHED.COM PROFILE SO YOU CAN LOG ON
You will or already have received an email from “Sched” titled “You’re Invited To 2023 ARTISAN CHEESEMAKERS WINTER CONFERENCE”. This was likely sent to you 5-15 minutes after your Eventbrite purchase of your attendee pass (in case you need to go back to search for it). You must follow the directions in this email to create your Sched.com profile, which will allow you to access our presentations. Without a profile and logging into your profile, you will only be able to see the session lineup and details, but not join or view the sessions. IMPORTANT: Your Sched.com profile emails must match the email you used to set up your Attendee Pass in Eventbrite and each attendee pass holder MUST have a unique email (for example, you and another person in your household cannot use the same email to create 2 Sched.com profiles). If you have inadvertently created 2 attendee passes in Eventbrite using the same email, please email email@example.com for help to resolve any access problems you have.
Once you create your log-in information, you will be able to add more info about who you are (where you work/what you do), a picture, and other “profile” information. In this “edit profile” type screen, we recommend you leave “Receive email announcements and updates from the organizers” to the “on” position – so you can hear any last minute announcements we have – and if you DO update anything here on your profile info page, be sure to hit SAVE at the bottom of the screen to save any of your changes.
2. SET YOUR TIME ZONE IN SCHED.COM
If you are on a laptop/full-sized monitor – at the main event schedule screen, on the right side of your screen you should see a pulldown option labeled Timezone, which you can tap to change your schedule’s shown timezone. (see image below to see where this is)
If you are on a tablet/phone and at the main event schedule screen, on the right side of your screen you should a “Timezone” link at the top of your screen, right next to the Menu link; if you tap “Timezone” you will see the Timezone pulldown menu – which you can use to adjust your Sched.com schedule to your time zone. By default – the schedule will likely be in EST (i.e. America/New York) in the Timezone pulldown menu. (See image below to see where this is)
Laptop/full screen timezone pulldown location:
Mobile/tablet timezone pulldown location:
3. TO VIEW & JOIN SESSIONS…
Go to the event’s main schedule page On the day of the conference, go here https://2023artisancheesemakerswint.sched.com – and remember you must log in using the profile created in Step 1 in order to view the session video links. By default, you will see the full conference day schedule, showing sessions that have not yet started.
To view earlier sessions/sessions already started, you may have to click the “Show Earlier Events” button; this button will usually be listed first in the day’s schedule (if the sessions have already started) and is white, so it blends in a bit but is there!
To join/”go” to a specific session: Click/tap the session name on your screen. This takes you to the session’s details page. You will find the session description, presenter information, and any handouts/references that might be used in the session on this page. Ten minutes before the presentation start time and while the session is “running”, you will see a yellow button that says “Open Zoom” or “Video Stream” on it. To join that session, click that yellow “Open Zoom”/”Video Stream” button and follow any instructions on screen to open zoom on your own screen. If you get a prompt/window that says “Allow this site to open the zoommtg link Click/select the “Always allow https://zoom.us to open zoommtg links” checkbox, then select “Choose Application”. Select “Zoom Meetings” (if you have Zoom already installed, this is likely already selected/highlighted in blue). Tap/click/check the checkbox next to “Always use this application to open zoommtg links”, then click the “Open Link” button.
FOR THOSE WATCHING RECORDED SESSIONS
You access these in the same way you access live sessions – remember you must log in to see them. All session videos are embedded into the sessions details pages. You will find copies of all presentation slide sets and associated documents in each session’s details page, below the video session.
4. IF YOU OPEN ZOOM TO VIEW A SESSION & THEN SEE A SCREEN THAT SAYS SOMETHING LIKE “WAITING FOR HOST TO START WEBINAR/MEETING” …
This means we have not started the public session yet. Don’t click anything – your screen will automatically shift to a “live” presentation screen we when start the session on our side. We will allow attendees to go to the zoom presentation up to 10 minutes before we actually start the presentation, so that you can be ready/not miss anything – and if you do go “early” like this, you will likely see this screen. Don’t worry – it doesn’t mean you are in the “wrong” place!
5. TO VIEW SESSIONS THAT HAVE ALREADY TAKEN PLACE
We will post these sessions after the conference day occurs, so that you can go back and view them later. You will need to log into your Sched.com account to view them.